Shipping policy

Last Updated: July 30, 2026

At HAUS OF FORTIS, we are committed to delivering your order quickly, safely, and efficiently.

Order Processing

Orders are processed and dispatched within 24–48 hours of order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During product launches, festive seasons, or promotional events, dispatch times may be slightly longer.

Shipping

Free standard shipping is available across India on all orders.
Once your order is dispatched, you will receive a shipping confirmation via email and/or SMS/WhatsApp, along with a tracking link.

Estimated Delivery Time

Estimated delivery timelines are:

Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary depending on the destination and courier service.

Order Tracking

Once your order has been shipped, you will receive tracking details that allow you to monitor your shipment until delivery.

Delivery Delays

While we work with reliable courier partners, delays may occasionally occur due to:

Weather conditions
Public holidays
High shipping volumes
Natural disasters or unforeseen events
Courier or logistics delays beyond our control

We appreciate your patience in such situations.

Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate before placing your order.

HAUS OF FORTIS is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Failed Delivery Attempts

If a delivery cannot be completed after multiple attempts by the courier partner, the shipment may be returned to us.

Any additional shipping charges for re-dispatch may be applicable.

Damaged or Missing Packages

If your order arrives damaged, appears tampered with, or is missing items, please contact us within 48 hours of delivery with your order number and photographs of the package, so we can investigate and resolve the issue promptly.