Privacy policy

Last Updated: July 30, 2026

At Haus of Fortis, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

Information We Collect

We may collect the following information when you interact with our store:

Name, email address, phone number, billing and shipping address
Payment and transaction details (processed securely through our payment providers)
Order history and purchase preferences
Device information, IP address, browser type, and website usage data
Communications you send to our customer support team

How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Arrange shipping, returns, and refunds
Improve our website, products, and services
Personalize your shopping experience
Send order updates and promotional communications (you may opt out at any time)
Detect fraud, enhance security, and comply with legal obligations

Sharing Your Information

We only share your information when necessary, including with:

Shopify, which powers our online store
Payment gateways and payment processors
Shipping and logistics partners
Customer communication and marketing service providers
Government or legal authorities where required by law

We do not sell your personal information to third parties.

Cookies

Our website uses cookies and similar technologies to improve website performance, remember your preferences, analyze website traffic, and provide a better shopping experience. You can manage or disable cookies through your browser settings.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal information. While we strive to protect your data, no method of transmission or storage is completely secure.

Data Retention

We retain your information only for as long as necessary to fulfill orders, comply with legal and tax obligations, resolve disputes, and enforce our policies.

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Request a copy of your personal data
Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their respective privacy policies.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be processed or stored outside your country of residence where necessary to provide our services. Appropriate safeguards are applied where required by law.